Dialog Group (Dialog) is a Malaysia-based provider of integrated technical services to the oil, gas and petrochemical industries. The group has operations in the US, the UK and Asia Pacific.

The group operates through seven business divisions: logistic services, specialist products and services, plant maintenance and catalyst services, engineering and construction, fabrication, upstream services, and e-payment technology and solutions.

Dialog through its logistics services division designs, builds, owns and operates storage tank terminal and supply base. It also owns centralized tankage facilities (CTF). The group's CTF provides storage of compressed air, industrial gases, power distribution, control room, laboratory, drumming, tank truck loading, waste treatment, fire-fighting, and sharing of operation and maintenance services. The group stores substances and products at the terminals that include crude oils and petroleum products, chemicals petrochemicals and petroleum by-products.

The group's specialist products and services division distributes specialist products and services required to the oil, gas and petrochemical industry. The products offerings include jet pump and production enhancement systems, synthetic drilling base fluids, solid expandable tubular (SET) technology, process catalysts, distributed temperatures sensors (DTS), fiber-bond advanced composite piping systems, swellable elastomers, liquidpower flow improvers, pipe support systems, flare and combustion systems. The division offers services such as consultancy services and radioisotope diagnostics services.

Dialog's plant maintenance and catalyst services division offers multi-disciplined plant maintenance, shutdown, turnaround and plant upgrading services. It also offers services that include catalyst changeouts; high pressure water jetting of heat exchangers; air coolers cleaning; heat exchanger bundle pulling; positive material identification (PMI); controlled bolting; diagnostic inspection services; onsite flange facing. The general services include scheduled and unscheduled maintenance, repair and refurbishment; furnace tubes replacement; retubing / hydro testing of exchanger tube bundles; piping fabrication and erection; structural works fabrication; plant modification and upgrades; mechanical / instrument / electrical works; procurement logistic support and scaffolding services.

The group's engineering and construction division provides design, construction, fabrication and field engineering services. Its services include feasibility study and conceptual design; design engineering; detailed engineering; procurement; project management; workshop, equipment and fabrication support; pre-commissioning; commissioning and start up; alliancing contract execution; and project management services such as project risk assessment, project planning and scheduling, inspection and test plan, project management and construction procedures. It also offers construction management services such as fabrication and installation of piping, pressure vessels and steel structures; civil, buildings and infrastructure; offshore hook-up and commissioning; retrofit works; equipment installation; electrical, instrumentation and control system installation / commissioning; and inventory of construction and testing equipment.

Dialog's fabrication division provides fabrication activities such as design, fabrication and supply of process equipment skids, pressure vessels / spherical tanks, heat exchangers, storage tanks, special piping products and FIBERBOND FRP piping systems at its fabrication yards located at Banting, Johor Bahru, Kertih and Nilai in Malaysia; and Jubail, Saudi Arabia.

The group's upstream services division provides technical services including sub-surface, drilling and reservoir tracing to the upstream sector.

Dialog's e-payment technology and solutions division provides e-petrol payment system.

The group's subsidiaries include the following: Dialog Corporate Sdn Bhd, Dialog Energy Sdn Bhd, Dialog Pengerang Sdn Bhd, Dialog Petroleum Technical Services (Beijing) Ltd, Dialog Services Pty Ltd, Dialog Services Saudi Arabia Co. Ltd, Dialog Systems (Thailand) Ltd, Dialog Systems Pte Ltd, Dialog Systems Sdn Bhd and PT. Dialog Sistemindo.

Scope of the Report

-- About the Company - Historical Details, Current Ownership Structure and basic overview of Dialog Group Berhad in terms of revenue, net income, and operating income.

-- Financials - Details about Dialog Group Berhad listing status, annual financial reports (for the past 5 years), key financial highlights and region wise and category wise breakdown of their net revenue.

-- Products / Services - Listing of the company’s entire portfolio along with description of individual products / services providing a clear picture of their target audience.

-- Company SWOT Analysis - Outlines Dialog Group Berhad’s strengths, weaknesses, and opportunities and threats facing the company.

-- Recent Developments - Showcases Dialog Group Berhad’s recent developments including mergers, acquisitions, partnerships, collaborations, new product launches, investment and divestment plans.

-- Strategic Evaluation - Provides an overview of Dialog Group Berhad’s corporate goals and strategic initiatives and evaluates their outcomes along with outlining any persisting legal issues and outlook of our in-house analyst panel on the particular company.

-- Technology Landscape - Details how the company allocates its IT budget across the core areas of its business, CIO/CTO Profile, Key IT Initiatives and Deals undertaken buy the company at present along with outlook.

Key Questions Answered

-- What domain does Dialog Group Berhad operate and what are key points about it?

-- What is the product / service portfolio of Dialog Group Berhad?

-- How has Dialog Group Berhad performed financially from the 2013?

-- How does Dialog Group Berhad rank among its peers in terms of revenue and market share?

-- What are Dialog Group Berhad strengths and weaknesses and what opportunities and threats does it face?

-- What are Dialog Group Berhad’s main growth strategies and how successful has the company been at implementing them?

-- What is the in-house technical capability of Dialog Group Berhad? Where does it procure / outsource it?

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