Bright Horizons Family Solutions (BHFS) is a provider of early education, employer-sponsored child care, back-up care, educational advisory services and other work and life solutions. The company operates in the US, Canada, Puerto Rico, Europe and India.
The company services segments include: center-based full service child care and early education, back-up dependent care, and educational advisory services.
BHFS' center-based full service child care and early education segment provides training, management of staff, licensing compliance, implementation of curricula, conducting child assessments and enrollment. This segment provides services under two general business models: a profit and loss (P&L) model, where it assumes the financial risk of operating a child care center; and a cost-plus model, where it is paid a fee by an employer client for managing a child care center on a cost-plus basis. The P&L model is further classified into two subcategories:
A sponsor model, where BHFS provides child care and early education services on either an exclusive or priority enrollment basis for the employees of a specific employer sponsor. A lease/consortium model, where the company provides child care and early education services to the employees of multiple employers located within a specific real estate development (for example, an office building or office park), as well as to families in the surrounding community.
The full-service center operations are organized into geographic divisions led by a Division Vice President of Center Operations who, in turn, reports to a Senior Vice President of Center Operations. Each division is further divided into regions, each supervised by a Regional Manager who oversees the operational performance of approximately six to eight centers and is responsible for supervising the program quality, financial performance and client relationships. In FY2016, the Full Service Center Based Care segment reported revenues of USD1,321.7 million, which accounted for 84.2% of the company's total revenue.
The company through its back-up dependent care segment provides services through its full-service centers, back-up centers, and Back-Up Care Advantage (BUCA) program. BUCA offers access to a contracted network of approximately 3,000 in-home care agencies and center-based providers in locations. Care is arranged through a 24 hours-a-day contact center, online or via mobile application, allowing employees to reserve care in advance or at the last minute. BHFS operates its own contact center in Broomfield, Colorado, which is overseen by the Senior Vice President responsible for BUCA, and the company contracts with additional contact centers located in Durham, North Carolina, and Chicago, Illinois, to complement its ability to handle demand fluctuations and to provide seamless service 24 hours a day. In FY2016, the Back Up Dependent Care segment reported revenues of USD200.1 million, which accounted for 12.7% of the company total revenue.
The educational advisory segment services consist of our EdAssist and College Coach services. EdAssist provides tuition reimbursement program management services for corporate clients. Administration services are provided through a proprietary software system for processing and data analytics, as well as a team of compliance professionals who audit employee's applications for tuition reimbursement and enforce corporate client's policies. The company also provides educational advising to client employees on a one-on-one basis through its team of advisors, who help employees make better decisions regarding their education. Customer service is also provided through the contact center in Broomfield, Colorado. The EdAssist services derive revenue directly from fees paid by employers under contracts that are typically three years in length. The EdAssist division is managed by a Senior Vice President. College Coach provides college advisory services through the company’s team of experts, all of whom have experience working at senior levels in admissions or financial aid at colleges and universities. BHFS works with employer clients who offer these services as a benefit to their employees, and it also provides these services directly to families on a retail basis. The company has 10 College Coach offices in the US, located primarily in metropolitan areas. The College Coach division is managed by a Senior Vice President who has responsibility for the growth and profitability of this division. In FY2016, the Other Educational Advisory Services segment reported revenues of USD48.0 million, which accounted for 3.1% of the Details total revenue.
Geographically, the company classifies its operations into two segments, namely North America, and Europe and Other. In FY2016, North America segment accounted for 81.4% of the company's total revenues, followed by Europe and Other with 18.6%.
The company's subsidiaries include: BHFS One Limited, BHFS Two Limited, Bright Horizons Capital Corp., Bright Horizons Child Care Services Private Limited, Bright Horizons Family Solutions Ireland Limited, Children's Choice Nevada Property, L.L.C., CorporateFamily Solutions LLC, Edlink, LLC, Hildebrandt Learning Centers, LLC, Kindergarden Nederland B.V.
Scope of the Report
- About the Company - Historical Details, Current Ownership Structure and basic overview of Bright Horizons Family Solutions Inc. in terms of revenue, net income, and operating income.
- Financials - Details about Bright Horizons Family Solutions Inc. listing status, annual financial reports (for the past 5 years), key financial highlights and region wise and category wise breakdown of their net revenue.
- Products / Services - Listing of the company’s entire portfolio along with description of individual products / services providing a clear picture of their target audience.
- Company SWOT Analysis - Outlines Bright Horizons Family Solutions Inc.’s strengths, weaknesses, and opportunities and threats facing the company.
- Recent Developments - Showcases Bright Horizons Family Solutions Inc.’s recent developments including mergers, acquisitions, partnerships, collaborations, new product launches, investment and divestment plans.
- Strategic Evaluation - Provides an overview of Bright Horizons Family Solutions Inc.’s corporate goals and strategic initiatives and evaluates their outcomes along with outlining any persisting legal issues and outlook of our in-house analyst panel on the particular company.
- Technology Landscape - Details how the company allocates its IT budget across the core areas of its business, CIO/CTO Profile, Key IT Initiatives and Deals undertaken buy the company at present along with outlook.
Key Questions Answered
- What domain does Bright Horizons Family Solutions Inc. operate and what are key points about it?
- What is the product / service portfolio of Bright Horizons Family Solutions Inc.?
- How has Bright Horizons Family Solutions Inc. performed financially from the 2013?
- How does Bright Horizons Family Solutions Inc. rank among its peers in terms of revenue and market share?
- What are Bright Horizons Family Solutions Inc. strengths and weaknesses and what opportunities and threats does it face?
- What are Bright Horizons Family Solutions Inc.’s main growth strategies and how successful has the company been at implementing them?
- What is the in-house technical capability of Bright Horizons Family Solutions Inc.? Where does it procure / outsource it?
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1. About the Company
1.1 History and Basic Facts
1.2 Ownership Structure and Key Executives
1.3 Head Office
1.4 Other Locations & Subsidiaries
1.5 List of Competitors
1.6 Employee Count & Distribution
2.1 Company Type (Listed / Unlisted)
2.2 Annual Statements
2.3 Key Financial Highlights
2.4 Region-wise Breakdown
3. Product / Services
4. SWOT Analysis
4.1 SWOT Overview
5. Recent Developments
5.1 Mergers & Acquisitions
5.2 Partnerships, Collaborations & Joint Ventures
5.3 New Product Launches
5.4 Business Expansion / Divestment
6. Strategic Evaluation
6.1 Corporate Strategy
6.2 Legal Issues
6.3 Analyst Outlook
7. Technology Landscape
7.1.1 Industry Snapshot
7.1.2 IT Spend
7.1.3 Key Information Technology Trends
7.2.1 IT Overview
7.2.2 Key IT Technologies
7.2.3 Recent IT Initiatives
7.2.4 IT Outsourcing Engagements
7.2.5 Key IT Management
7.2.6 CIO/CTO Profile
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Fig.1: Company Snapshot
Fig.2: Locations Listing on Map
Table.1: Ownership Structure
Table.2: List of Competitors
Table.3: Annual Statements
Table.4: Key Financial Highlights
Table.5: Region-wise Breakdown
Table.6: Product/Services Overview
Table.7: Mergers & Acquisitions
Table.8: Partnerships, Collaborations & Joint Ventures
Table.9: New Product Launches
Table.10: Business Expansion / Divestment
Table 11: IT Budgets
Table 12: Key IT Management (CIO / CTO)
Table 13: IT Deals undertaken in the past years